Resolving Concerns

  • 2 women visiting while seated at deskWaxahachie ISD is dedicated to caring for our students and staff and our goal is to provide excellent service to our families and community.  The district encourages students and parents to express issues as soon as possible to allow early resolution at the closest possible administrative level.  Waxahachie ISD believes it is in the best interest of everyone involved to informally resolve concerns, if at all possible.  In order to expedite resolving your concerns, the Waxahachie ISD Board of Trustees and leadership team encourage students and families to communicate with the appropriate teacher/employee, principal, campus administrator, or department who has the authority to address the concerns.  The communication protocol is listed below.  Proceeding differently may prolong the resolution process.


    Student & Campus Services
    411 N. Gibson Street

    Waxahachie, TX 75165
    (972) 923-4631

Questions or Concerns? We can help.

  • Administration
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Communication Protocol

  • Step 1: Contact Teacher and/or Counselor

  • Step 2: Contact Principal or Assistant Principal

  • Step 3: Still Need Help? Let's Talk!

  • Grievance & Appeal Process - Level 1

  • Grievance & Appeal Process - Level 2

  • Step 4: Contact School Board

  • Grievance & Appeal Process - Level 3