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Technology

Acceptable Use Policy

Commitment to Technology in Education

WISD recognizes the significant educational benefits that technology offers, enhancing student learning through increased access to shared resources, opportunities for innovation, and improved communication. To learn more, please review the WISD Technology Acceptable Use Policy.

View Policy

teen girl in front of open laptop

 

Replacement Costs

Responsibility for Uninsured Devices

In the case of breakage, misuse, or loss of an assigned device that is not covered by insurance, users are required to cover all costs incurred for repair or replacement. This obligation extends to the mobile device itself, as well as any related components and accessories. The specific fees are as follows:

  • Complete device replacement: $230
  • Charger replacement: $30
  • Keyboard replacement: $45
  • Screen replacement: $75

Users should be aware that responsibility for these costs is enforced whenever an uninsured device is damaged, misused, or lost. Please ensure proper care of the assigned equipment to avoid incurring these charges.

teens on laptops

 

Optional Device Insurance

Protection for District-Issued Devices

WISD offers families and staff the opportunity to purchase insurance coverage for district-issued devices. Full program details are available to view online.

View Details

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Staff Support

Helpdesk

Whether facing a challenge or seeking advice, the tech team is here to help. Staff are encouraged to visit the Help Desk with issues.

  • Log in with your district email. Enter the multi-factor authentication code
  • Select "Submit a Ticket" or click the "New Request" icon
  • Complete required fields
  • Click Add Request. Launch the HelpDesk here or call (972) 923-4675 to speak with a technician.

Open Help Ticket

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Password Recovery for Staff

Self-Service Password Reset

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Tech Office

405 Third Street
Waxahachie, TX 75165
(972) 923-4675
graphic with green w and blue usb cable reads Waxahachie ISD Technology

 

Empowering Learning

Improving User Experience

Contact Us